We responsibly deliver what matters to you – on your terms

What we're aiming at – our vision

The core of Posti's growth is parcel traffic and logistics in Finland, Sweden and the Baltics. To support this, Postal services in Finland will play an important complimentary and supporting role. As we continue our transformation, improving the customer experience is at the core of everything we do.

Our vision is to become a modern delivery and fulfilment company. Posti creates new value for customers by covering and optimizing the e-commerce logistics value-chain from transport to warehousing and from sorting to delivery. Posti’s strength as a company stems from a unique combination: its employees, as the best experts in their field, its capability of being pioneers in logistics and technology, and its comprehensive delivery network.

The core of our updated group strategy is based on the continuous improvement of customer experience, industry-leading operational efficiency, an employee experience based on purpose-driven leadership, and reducing its emissions to zero by 2030.

Posti is a nearly 400-years old company, and sustainability has always been in our DNA. Today it's an essential part of our purpose, strategy, and values.

Our values give us the foundation for everything we do

Reliable

We are a transparent partner and employer, and we communicate openly. We keep our promises and take ownership also when the unexpected happens.

Respectful

We take responsibility for our people, planet and that what we do is meaningful. We feel proud of who we are and what we do together. We respect our colleagues, customers and partners.

Progressive

We continuously improve our competencies and business to better serve our customers. We are curious and open for change and want to be a proactive frontrunner.

Posti as part of a changing society

Over the past decade, digitalization has changed society and people's behavior in a way that is also reflected in our operations.

In just over 10 years, the volume of letters has decreased by 70% – and the remaining 30% is projected to halve over the next five years. At the same time, the parcel and online retail business has grown to such extent that it has redefined our focus: our business now revolves around parcels and streams of goods.

With consumers and businesses demanding services that are fast, effortless, and sustainable, what is needed is a player able to integrate online retail, logistics services, and postal services in a sustainable way. Step forward Posti.