Contact details
Finland
Headquarters
Postal address PL 1 00011 POSTI Street address Postintaival 7 A 00230 Helsinki
Email Our email addresses are: firstname.lastname@posti.com Business ID 1531864-4, VAT-ID FI15318644
Posti Customer Service
For business customers +358 200 77000 Monday - Friday 8 a.m. – 6 p.m. Saturday 9 a.m. - 4 p.m. (lnc / mpc, queuing is subject to charge)
For consumer customers +358 100 5577 Monday - Friday 8 a.m. - 6 p.m. Saturday 9 a.m. - 4 p.m.
(lnc / mpc, queuing is subject to charge)
Estonia
SmartPosti OÜ
Street address Loomäe tee 13 75306 Harjumaa Estonia
Telephone +372 6990 431
Latvia
SmartPosti SIA
Street address Dzirnieku street 24, Marupe, Marupes district LV-2167, Latvia
Telephone +371 6 7815 900 Fax +371 6 7815 939
Lithuania
SmartPosti UAB
Street address Pirklių g. 5, LT-02300 Vilnius, Lietuva
Telephone: +37070055009
Posti Sweden
Posti Logistics Solutions AB Strandbergsgatan 55, 112 51 Stockholm
E-mail sales.sweden@posti.com
Recording telephone calls and messages
Should the business or service transaction so require, Itella reserves the right to record telephone calls and messages in order to be able to verify the content of the call or message. The recordings will be used to ensure the rights and legal protection of the customer and Itella. The recordings can also be used for in-house staff training purposes to improve customer service and enhance service quality. The recordings will not be used for other purposes nor conveyed to parties outside Itella unless so required by law.